3 jobs where opportunities start with listening

Developing a new variety is one thing. Making sure it reaches the right people is just as important. That takes listening, building relationships and spotting new opportunities. Here are 3 jobs that help innovations find their way to growers, partners and markets around the world.

1. Business Development Manager

As a Business Development Manager, you are always looking ahead. You identify new opportunities, build relationships and explore how innovations can find their way into new markets. That means talking, listening and working closely with colleagues, partners and customers. You keep up with developments in the industry and turn them into new opportunities, making sure great ideas don’t stay on the shelf but actually make their way into the world.

2. Account Manager

As an Account Manager, you build relationships that create value for years to come. You are the go-to person for customers, help them tackle their challenges and make sure agreements turn into action. Every customer is different, which is why this job is all about listening carefully, building trust and finding solutions that work in practice. You also work closely with colleagues across different teams, making sure everything behind the scenes runs just as smoothly as the conversation with the customer.

3. Customer Support Specialist

As a Customer Support Specialist, you make sure customers get the help they need, when they need it. You answer questions, look for solutions and work with colleagues to find out exactly what is needed. One day, you might help with a practical question; the next, you might dig deep to find the right answer. Because you are in close contact with both customers and the wider organisation, you also spot where processes can be improved and help make the customer experience a little better every day.